The Abuja Electricity Distribution Company (AEDC) has assured the management of Federal College of Education, Okene in Kogi state, of its commitment to restore power supply to the institution.
In a statement issued in Abuja, AEDC said it is working with the college management to fix the faulty transformer that has thrown the institution into darkness for over 42 days.
It debunked reports that it was at loggerhead with FCE management, adding the school is an important customer to the business.
The company explained that it places a high premium on its customers thus will never deliberately inflict pain or discomfort to them.
While the company acknowledged the existence of the complaint presented by the FCE, AEDC stated that it has since swung into action by ensuring the swift repairs of the damaged transformer bearing in mind the sensitivity of the role of FCE in Nigeria.
“Till date, both parties have been in constant communication regarding the progress made on the repairs while committing to conclude the repairs within 3 weeks from the date of this publication”, the utility added.
According to AEDC Chief Marketing Officer, Mr. Donald Etim: “This is one case we have taken very seriously. From the onset, we have broken protocol and even tagged it as top priority to get it resolved. It is callousness and pure mischief for anyone to circulate a media release that seeks to project AEDC as an insensitive or unresponsive organization. For the records, we are neither.
“Moreover, with our power of commitment on our side, we shall always strive to ensure that our customers get the best service we can offer at any given time.”