Electricity Coy Assures Kogi Customers of Transparent Billing

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The Abuja Electricity Distribution Company (AEDC) has assured electricity consumers in Kogi State of transparent and fair billing.

Team Leader, Client Relationship and Customer Services of the company, Dr. Halidu Balami, gave the assurance while briefing members of the Kogi State House of Assembly yesterday.

Dr. Balami, who also assured of improved services to customers in the state, said his company inherited five different vending platforms after privatisation in November last year.

He said the platforms have been audited and that the AEDC will soon migrate to a more efficient one to support flexible e-payments, such as through POS, internet, as well as SMS (electronic wallet).

According to him, the company has already introduced hand-held meter reading devices to help eliminate estimated bills, stressing that 100 of such would soon be deployed.

He listed some of the post privatisation challenges the company faced to include inadequate, weak and obsolete infrastructure resulting in epileptic power supply, lack of willingness by some customers to pay for electricity, theft of energy and vandalism.

Dr. Balami, who was supported by other colleagues in his  presentation to the Assembly, said in line with AEDC’s commitment to improved service delivery, it acquired and installed 140 transformers at the cost of over N200 million, to replace faulty ones.

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